Consumer alert 'Caution' over secondary damage from financial-sector personal data leaks — one-month special response period from October 6
Source material is a Korean government announcement (in Korean).
Financial authorities issued a consumer alert at the 'Caution' level to guard against secondary damage exploiting financial-sector personal data leaks; if someone offering compensation asks you to click a URL, pay upfront, or install an app, suspect fraud.
Key facts
| Alert | Consumer alert issued at the 'Caution' level |
|---|---|
| Typical tactics | URL clicks for compensation or special loans, repayment demands using refinancing as bait, upfront deposit demands, demands to install remote-control or malicious apps |
| Prevention services | Financial Transaction Safe Blocking Service (3 types), FINE 'Personal Information Exposure Accident Prevention System' |
| If damage occurs | Immediately ask the police or the financial company's call center to suspend payment; counseling at the integrated response team 1394 |
| Special response period | One month from October 6 |
Last checked:
Financial authorities issued a consumer alert at the 'Caution' level over concerns about secondary damage such as voice phishing and smishing exploiting recent personal data leaks at financial companies. Typical tactics include texts urging people to click a URL offering 'special loans or compensation for leak victims', demands to repay existing loans as bait for low-interest refinancing, demands for upfront deposits, and demands to install remote-control or malicious apps. Financial companies and financial authorities do not ask for passwords, verification codes, or fund transfers by phone or text. Those worried about identity theft can use the 'Financial Transaction Safe Blocking Service (3 types)' or the 'Personal Information Exposure Accident Prevention System' on FINE (파인). The authorities designated a special response period of one month from October 6. So far, no cases of customer funds being withdrawn in connection with these leaks have been confirmed.
Summaries below are factual notes based on government announcements and primary sources — not evaluations or opinions.
FAQ
How can I check whether my information was leaked?
Check directly through the financial company's official website or app or its main customer center number, not through a link in a text message.
Where can I apply for the Financial Transaction Safe Blocking Service?
You can apply at a branch of your financial company, on 'My Account at a Glance (내계좌한눈에)', or in bank apps, and it lets you block credit transactions such as personal loans and card loans, non-face-to-face account opening, and open banking in advance.