Women's Emergency Hotline 1366 (여성긴급전화 1366) operating 24 hours through the Chuseok (추석) holidays — emergency counseling and protection for domestic violence maintained
Source material is a Korean government announcement (in Korean).
On September 11, 2026, the Ministry of Gender Equality and Family (성평등가족부) said the Women's Emergency Hotline 1366 will operate 24 hours a day through the Chuseok holidays, providing emergency counseling for domestic violence and temporary protection at emergency shelters.
Key facts
| Counseling channel | Women's Emergency Hotline 1366 — counseling 24 hours a day, 365 days a year including the Chuseok holidays, and temporary protection at an emergency shelter |
|---|---|
| Counseling centers | 121 domestic violence counseling centers nationwide take reports and provide counseling, and connect victims to housing, legal and financial support |
| Protection facilities | 63 domestic violence victim protection facilities nationwide — admission after counseling regardless of whether the case was reported to the police or the perpetrator was booked |
| What the facilities provide | Room and board, requesting investigations and accompanying victims to them, legal counseling and litigation support, job placement and vocational training, treatment and recovery programs, referral to medical institutions and treatment cost support, and confidential school transfers for accompanying children |
| Self-reliance support | 5 million won per person on leaving after 4 months in a protection facility, and 2.5 million won per accompanying child |
| Housing support | Rental housing for violence victims — full rental deposit covered, residence for up to 6 years |
| Personal information protection | Restriction on inspection and issuance of resident registration records and abstracts, restriction on issuance and inspection of family relation certificates, change of resident registration number, blanket advance consent for electronic litigation, and application to restrict inspection of trial records |
| Inquiries | Intimate Partner Violence Prevention Division, Ministry of Gender Equality and Family (성평등가족부 친밀관계폭력방지과) 02-2100-6425 |
Last checked:
On September 11, 2026, the Ministry of Gender Equality and Family (성평등가족부) said that the Women's Emergency Hotline 1366 (여성긴급전화 1366) will operate 24 hours a day during the Chuseok (추석) holidays and that emergency counseling and the protection system for victims of domestic violence will be maintained. Anyone who experiences domestic violence or needs urgent help can receive counseling through 1366 24 hours a day, 365 days a year, and can also receive temporary protection at an emergency shelter (긴급피난처). 121 domestic violence counseling centers (가정폭력상담소) nationwide also take reports and provide counseling, and connect victims facing housing, legal or financial difficulties to shelter admission or support services. Victims who need urgent escape or personal protection can use 63 domestic violence victim protection facilities nationwide, and can be admitted after counseling regardless of whether the case was reported to the police or the perpetrator was booked as a suspect. Victims who leave after living in a protection facility for a set period (4 months) receive 5 million won per person in self-reliance support, and accompanying children 2.5 million won per person; those who need independent housing can have the full rental deposit covered through rental housing for violence victims (폭력 피해자 주거지원 임대주택) and live there for up to 6 years. So that an address or other personal information is not exposed to the perpetrator during administrative procedures or litigation, the ministry provides guidance on measures such as restricting inspection and issuance of resident registration records and abstracts, restricting issuance and inspection of family relation certificates, changing the resident registration number, blanket advance consent for electronic litigation, and applying to restrict inspection of trial records.
Summaries below are factual notes based on government announcements and primary sources — not evaluations or opinions.
FAQ
Is counseling available during the Chuseok holidays?
The Women's Emergency Hotline 1366 operates 24 hours a day during the Chuseok holidays as well, offering counseling 24 hours a day, 365 days a year and temporary protection at an emergency shelter.
Can I enter a protection facility without reporting to the police?
The 63 domestic violence victim protection facilities nationwide admit victims after counseling regardless of whether the case was reported to the police or the perpetrator was booked as a suspect.
What support is given on leaving?
Victims who leave after living in a protection facility for a set period (4 months) receive 5 million won per person and accompanying children 2.5 million won per person in self-reliance support; rental housing support covers the full rental deposit and allows residence for up to 6 years.