Revised 'Modu-ui Card' terms of use take effect on 28 September — membership revoked after a 3rd instance of improper claiming
Source material is a Korean government announcement (in Korean).
Under the revised 'Modu-ui Card' terms of use, from 28 September confirmed improper claiming results in suspension of use for 1 month at the 1st instance and 3 months at the 2nd, and at the 3rd instance membership is revoked and re-registration is barred for 1 year.
Key facts
| Date of effect | 28 September 2026 — taking effect after one month of notice in the app and on the website from 27 August |
|---|---|
| Types of improper claiming | Using another person's name, transferring or lending the card or account, falsely registering eligibility information, and the use of improper electronic methods such as hacking |
| Sanctions | Suspension of service use for 1 month at the 1st instance and 3 months at the 2nd; at the 3rd instance, revocation of membership and a 1-year bar on re-registration (up to 3 years for serious organised or repeated cases) |
| Treatment of refunds | Refunds already paid are returned or deducted from later refunds, and depending on the case measures such as recovery under the relevant statutes or referral to investigative authorities are possible |
| User protection procedure | Notification before a decision and 14 days to respond; an objection may be filed within 30 days of the date of notification of the measure (periods extended where justified reasons are recognised) |
| Enquiries | Ministry of Land, Infrastructure and Transport, Metropolitan Transport Commission, Metropolitan Transport Economy Division 044-201-5084 |
Last checked:
The Metropolitan Transport Commission of the Ministry of Land, Infrastructure and Transport said on 26 August that it was revising the terms of use for the 'Modu-ui Card (모두의카드)' service in order to prevent improper claiming and improve fairness in the use of public funds. The changes will be posted in the app, on the website and elsewhere for one month from 27 August and then take effect on 28 September. The revised terms define improper claiming as including using another person's name, transferring or lending the card or account, falsely registering eligibility information, and the use of improper electronic methods such as hacking. Where improper claiming is confirmed, use of the service is suspended for 1 month at the 1st instance and 3 months at the 2nd, and at the 3rd instance membership is revoked and re-registration is barred for 1 year. For serious cases such as organised or repeated improper claiming, the re-registration bar may be set at up to 3 years. To protect legitimate users, the user is informed of the matter before a decision on improper claiming is made and given 14 days to respond, and an objection may be filed within 30 days of the date of notification of measures such as suspension of use or return of refunded amounts.
Background — why this change
Where improper claiming is suspected, payment of the refund is held and the member is notified, and the process runs through the member's explanation, review of whether the claiming was improper, and the payment decision. A member may state reasons and request an extension of the period, and where the reasons are recognised as justified, the periods for explanation and for filing an objection are extended.
Summaries below are factual notes based on government announcements and primary sources — not evaluations or opinions.
FAQ
What counts as improper claiming?
Using another person's name, transferring or lending the card or account, falsely registering eligibility information, and the use of improper electronic methods such as hacking.
What sanctions apply if it is detected?
Use of the service is suspended for 1 month at the 1st instance and 3 months at the 2nd, and at the 3rd instance membership is revoked and re-registration is barred for 1 year.
Can I explain my side if I believe the decision is wrong?
The user is informed of the matter before a decision on improper claiming is made and given 14 days to respond, and an objection may be filed within 30 days of the date of notification of measures such as suspension of use or return of refunded amounts.