'Welfare and Care AI Transformation Roadmap' (복지·돌봄 AI 대전환 로드맵) — generative AI to recommend welfare services with one-click applications from 2027
Source material is a Korean government announcement (in Korean).
From 2027, a system will be pursued in which generative AI recommends welfare services when people describe their situation in everyday language, leading through to a one-click application.
Key facts
| Welfare service recommendations | From 2027, generative AI recommendations → 'one-click' application; automatic payment of universal benefits such as the child allowance pursued first |
|---|---|
| Smart home | AI comprehensively analyzes daily patterns, health status and conversations to detect unusual signs early (in-home care) |
| Smart facility | Smart diapers and fall and motion sensors, starting with national and public long-term care facilities in depopulation areas |
| Administrative automation | More than 50% of standardized welfare administration work automated with AI by 2028 |
| MyData | Consent-based 'welfare and care MyData' (복지·돌봄 마이데이터) to be introduced |
Last checked:
On October 6, the Ministry of Health and Welfare reported the 'Welfare and Care AI Transformation Roadmap' (복지·돌봄 AI 대전환 로드맵) to the Cabinet meeting. From 2027, when people describe their situation in everyday language, generative AI will recommend suitable welfare services, and the process will be simplified so that it leads to an application with 'one click'; automatic payment of universal benefits such as the child allowance will be pursued first. For in-home care, a 'smart home' in which AI comprehensively analyzes daily patterns, health status and conversations to detect unusual signs early, and for facilities, a 'smart facility' model using smart diapers and fall sensors, will be verified through pilot projects and then expanded in stages. More than 50% of standardized welfare administration work will be automated with AI by 2028, and consent-based 'welfare and care MyData' will also be introduced.
Summaries below are factual notes based on government announcements and primary sources — not evaluations or opinions.
FAQ
When will AI welfare service recommendations start?
From 2027, the plan is for generative AI to recommend suitable welfare services and lead to a one-click application.
Will smart homes and smart facilities be introduced nationwide right away?
No. The models will be developed and verified through pilot projects, then expanded in stages.